Personal Insurance

Protecting Your Non-Public Personal Information (NPI)

Protecting Your Non-Public Personal Information
Taking proactive measures to protect your non-public personal information will help reduce your risk of becoming a victim to identity theft.  The suggestions here can help protect your information.
  • Minimize the amount of non-public personal information you carry in your purse or wallet.  Don’t carry unnecessary credit cards, your Social Security card, or passport unless absolutely necessary.
  • Always take credit card and ATM receipts and dispose of them appropriately.  Don’t leave them in a shopping bag, on the store counter, or in public garbage cans where they could easily fall out or get stolen.
  • Review your credit report.  You have a right to obtain a free credit report once per year from each of the three credit reporting agencies.  Visit or call 877-322-8228 to obtain your report.
  • Review your bank, credit card, and account statements as well as the explanation of medical benefits from your health insurance provider.  If you find mistakes or a statement doesn’t show up on time, contact the business providing the statement immediately.
  • Shred all documents that display any of your personal, financial, or medical information.
  • If you receive email, phone, or text messages requesting personal information, do not respond.  Delete the message.  A legitimate company will not request your information in this manner.
  • Be aware of phishing and pharming scams.  These scams involve criminals using fake emails and websites to impersonate legitimate organizations.
  • Do not use the same password for more than one account, and use passwords that include a combination of letters, numbers, and special characters.  Avoid using easily available personal information in your passwords such as your mother’s maiden name, your birth date, your Social Security number, or phone number.  Change your passwords often.
  • If you shop or bank online, make sure the websites employ encryption to protect your financial information.  An encrypted site has “https” at the beginning of the site URL – “s” is for “secure.”
  • When using public wireless networks, do not send non-public personal information to any website that isn’t fully encrypted (look for “https” in the URL).
  • Ensure your computer has anti-virus and anti-spyware software as well as a firewall.
  • Set your computer’s operating system, web browser, and security system to update automatically.
For information regarding what to do if you become a victim of identity theft, visit
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